Privacy Policy
This privacy policy applies to Attalia Human Health Australia Pty Ltd (“Attalia”, “we”, “us”) ABN 603 638 946 and its affiliates and explains how we collect, use or disclose personal information and comply with the requirements of applicable Australian privacy laws (Privacy Act). We may amend this Privacy Policy at any time and for any reason. If you have further questions relating to this Privacy Policy, please contact us.
1. COLLECTION OF PERSONAL INFORMATION
a) We obtain personal information from you from various online and offline sources. We usually collect personal information when you: (i) interact with our website angelglow.com.au, applications or platforms (ii) interact with us on our chat services, blogs or social media pages (iii) attend any of our events or demonstrations (iv) any loyalty programs, promotions, surveys (v) participate in any consultation through our customer service or advisors (vi) visit one of our stores (vii) orders for our products and services (viii) responses to surveys or research conducted by us on our behalf
b) We collect following personal details: (i) contact information like your name, phone number, email address, home address (ii) billing information like payment details. We use third party data controller to process payment details. (iii) information like age, gender, date of birth or interests and lifestyle (iv) website registration credentials like username and password while creating account with us, store your credit card securely including your address. We use third party to keep your details secure and easy to check out.
c) We automatically collect the following data: (i) technical data like your device IP address, browser details like version and type, time zone, browser plug-in, operating system, advertising identifiers, device identifiers, operating system and etc (ii) informative data about your visit like URL, products you viewed or searched, date and time, searches for any content, checking any ads, length of visits, page response time, clicks, download error and etc (iii) cookies: pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. Cookies are useful to estimate our number of customers and determine overall traffic patterns through our websites.
d) Data collected from third party: (i) from time to time, where permitted by law, we collect information like your interests, presences, demographic data from trusted third-party sources which are commercially or publicly available from retail and business partners, social media networks, analytics and search data providers (ii) we receive personal data you provide to our authorised distributors about our product and services (iii) products payments instore and online
2. USE AND DISCLOSURE OF PERSONAL INFORMATION
a) We will only use and disclose your personal information in accordance with privacy policy and privacy law.
b) We collect, hold, use and disclose personal information to: (i) supply products and services to you where you make a purchase from us or to respond to your enquiries (ii) set up and manage your online account on our platforms (iii) allow you to participate in the interactive features of the website (iv) ask your opinion to take part in market research (v) provide you with personalized services, content, targeted communications, advertising and loyalty program (v) monitor your account to prevent and/or report fraud (vi) investigate any complaints received from you regarding our products or services (vii) monitor use of our platforms to improve and protect our content, products and services (viii) inform you about events or any promotional activities by email, phone and SMS according to your preferences with consent (direct marketing) (ix) send you samples, gifts or rewards according to your preferences permitted by the applicable laws (x) response to request by law enforcement authorities conducting an investigation or government (xi) process your payments by banks or other payment service provider (xii) third parties who are providing service to you on our behalf (xiii) ads technology provider, our social media and search engine partners including Facebook, Google, Instagram and Twitter to recognize your devices and deliver interest based content and advertisements
c) We do not generally disclose personal information outside Australia. In the conduct of our business, we may hold your personal information on servers located in various countries. The privacy laws of those countries may not provide the same level of protection as the privacy laws of the country from which the personal information was collected. However, this does not change our commitment to safeguard your privacy and we will comply with all applicable laws relating to the cross-border disclosure of data.
3. SECURITY OF YOUR PERSONAL DATA
a) We are committed to protect your personal details and take steps to ensure that your personal details are protected like using SSL (secure socket layer) technology which is a cryptographic protocol that ensure data privacy in our platforms. However, we cannot guaranty the transmission of data via internet is completely secure to our platforms and it is at your own risk.
b) Our platforms may contain links to or from third party websites. If you follow these links, please note that these websites have their own privacy policies and we do not accept any responsibilities of their policies.
c) If you create an account with us, please make sure that you keep your username and password secure and confidential. You must not disclose it to any third party as it is your confidential information, and we will not take any responsibilities.
4. MODIFYING OR DELETING OF PERSONAL INFORMATION
If at any time, with any reason you wish to modify or delete your personal information with us, please use contact us form and send your request in writing. We will amend or delete your details according to your request.
5. FURTHER CHANGES
We may change this Privacy Policy from time to time by posting an updated version of this policy on our website. If at any point, we decide to use your personal data in a manner materially different from what stated we may notify you through our website or may also receive an email informing you of these changes. Your continued use of platforms after any change in this Privacy Policy will constitute your acceptance of such change.
6. QUESTIONS OR COMPLAINS ABOUT POLICY
Please contact Attalia through contact us form on our website for any concern or complaint about collection, use and disclosure of any personal information, as well as privacy obligation breach.
